1. INTRODUCTION
This Privacy Policy outlines the use of the Opulent Curtains website (“Website”) and any associated digital platforms or services (collectively referred to as “Platform”), owned and operated by Opulent Curtains Pty Ltd (referred to as “we”, “our” or “us”). By using the Website or engaging with us through any digital means, you agree to the terms of this Privacy Policy.
This Privacy Policy applies to the collection and use of personal information that you may provide through interactions with our Website or services.
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Website. This policy is in addition to any other terms and conditions applicable to our services. We are not responsible for the privacy practices of third-party websites linked to our Website.
We understand the importance of protecting your personal information and are committed to complying with applicable Australian privacy laws.
2. DATA COLLECTED
PERSONAL INFORMATION
We collect personal information only when it is knowingly and voluntarily provided. For instance, you may provide personal information when submitting an enquiry, making a purchase, signing up for updates, or communicating with us. This information may include your name, contact details, address, and preferences.
Our aim is to handle your personal information in a way that complies with privacy laws and maintains your trust.
USE OF INFORMATION
We will only use your personal information for the purpose for which it was submitted or for closely related secondary purposes. These may include:
Responding to your enquiries;
Fulfilling orders or providing services;
Sending updates or promotional material if you have opted in.
Any correspondence that includes personal information may be retained for record-keeping and backup purposes.
COLLECTION OF INFORMATION FROM CUSTOMERS
To provide you with the best possible service, we may collect additional personal information. This may be necessary for activities such as order processing, product delivery, or customer support.
REGISTRATION
Registration with Opulent Curtains is optional. When registering, you may be asked to provide:
Full name;
Email address;
Mailing address;
Contact numbers;
Preferences for marketing communication.
You can update or access your personal details at any time by logging into your account.
CREDIT CARD DETAILS
We do not store credit card details beyond the immediate need to process your payment. All transactions are handled securely, and payment information is deleted once the transaction is complete.
DISCLOSURE OF INFORMATION
Your personal information will not be shared with third parties without your consent, except where necessary to:
Complete a service or order you requested;
Comply with legal obligations;
Prevent or address suspected misconduct or fraud.
In some cases, we may use third-party service providers (e.g., couriers, payment processors) to deliver services on our behalf. In doing so, your personal information may be shared only to the extent required to fulfill your request.
CONTACT US
If you have any questions or concerns regarding your privacy or this policy, please contact:
PLLC Group Pty Ltd t/a Opulent Curtains
Email: [[email protected]]
Website: [opulentcurtains.com.au]